Current Career Opportunities

Iglu is not only a cool place to live, it’s a cool place to work.

As one of Australia’s leading developers and operators of student accommodation, with properties in Sydney, Brisbane and Melbourne, our aim is to not only make Iglu a cool place to live, but a cool place to work. Cool design and warm hospitality are at the core of everything we do.

Iglu is an innovative and dynamic business where no two days are ever the same. The culture is vibrant, fun and collaborative with a key focus on customer service. We encourage personal and professional development in a friendly, welcoming and supportive atmosphere.

Come back here to check out the latest career opportunities available at Iglu, or join us on LinkedIn to subscribe to future job alerts.

  • As one of Australia’s leading developers and operators of student accommodation, with properties in Sydney, Brisbane and Melbourne, our aim is to not only make Iglu a cool place to live, but a cool place to work. Our properties are contemporary and architecturally designed, providing first-class facilities for a diverse resident community. Cool design and warm hospitality are at the core of everything we do.

    Innovative and dynamic, no two days at Iglu are ever the same. You’ll enjoy a culture that is vibrant, fun and collaborative with a key focus on customer service. We encourage personal and professional development in a friendly, welcoming and supportive atmosphere.

    Over the next few months, Iglu will be moving into brand new offices and with this we are seeking an experienced Office Manager to assist with the move but also take ownership of the establishment of the new office. You will be the first person people meet when they arrive at Iglu’s office and will be charged with exemplifying Iglu’s warm hospitality. You will be an extremely organised, proactive, confident and motivated individual. Beyond the day to day management of the office you will also be managing all the various events that are run throughout the year.

    The business itself is in a substantial growth phase, with a number of development projects in the pipeline. The Office Manager will work to ensure that the office teams are supported to meet these deliverables.

    Tasks and responsibilities include, but are not limited to: 

    • Management of office operations to ensure smooth day-to-day functioning
    • Coordinate logistics such as catering and audiovisual equipment for Home Office events such as Board meetings, GMs meetings, orientation days and external client/guest meetings.
    • Coordinate social and corporate events, including meetings, conferences, team-building activities, property openings and celebrations.
    • Collaborate with various teams (i.e. Brand, Operations, People) to determine event objectives, themes, and requirements.
    • Serve as the primary point of contact for building management and external service providers, coordinating repairs, maintenance, and other facility-related activities
    • Prepare reports, presentations, and documents as required
    • Provide administrative support to various teams as needed, demonstrating flexibility and willingness to assist with diverse tasks

    Do you have what it takes?

    To be successful you will have the following skills and attributes:

    • 3 – 5 years’ experience in office management or in an office support role
    • Genuine interest in event management and creating new social engagements for the team
    • Confident, strong and engaging when liaising with colleagues and external parties
    • Strong written and verbal communication skills
    • Highly organised and able to manage competing priorities
    • Excellent administrative skills including first class attention to detail
    • Due to the nature of the role, be available to work full time from the office.

    What’s in it for you?

    • Inclusion in a diverse, multi-cultural, fun and team focused environment
    • Exposure to the Purpose-Built Student Accommodation sector
    • Play a pivotal role in supporting all office teams with the opportunity to engage with stakeholders at all levels of the business
    • Opportunity to develop your event management skills

    Think you can demonstrate these talents? Then this could be the role for you. Get in touch!

  • Are you looking for a career where you can unleash your creativity to engage with and help a new generation of students live their best lives? As a market leader in the Australian student accommodation sector, our properties in Sydney, Brisbane and Melbourne all provide five-star hotel-style facilities for a diverse resident community. Cool design and warm hospitality are at the core of everything we do.

    Innovative and dynamic, no two days at Iglu are ever the same. As part of the Customer Service team, you’ll enjoy a culture that’s vibrant, fun and collaborative. We encourage personal and professional development in a welcoming and supportive atmosphere.

    Our Front Desk Receptionists: 

    • Thrive on delivering best-in-class customer service
    • Crush day-to-day administrative tasks
    • Contribute creative ideas to enhance the resident experience
    • Communicate clearly and have fun in a supportive team environment
    • Engage with our future residents and assist them with reservations
    • Help residents with their arrival and departure
    • Get involved in broader aspects of property operations, such as Facilities, Sales and Finance

    Do you have what it takes?

    To be successful you will have the following skills and attributes:

    • Strong customer focus and a passion for people
    • Commitment to work as part of a team and individually
    • Effective time management and organisational skills
    • A ‘can do’ approach to the work
    • Availability across a 7-day roster (no night shifts required!)
    • A background in hospitality or hotels is desirable but not a necessity

    What’s in it for you?

    • Inclusion in a diverse, multi-cultural and fun team environment
    • Exposure to the Purpose-Built Student Accommodation sector
    • Development of business skills including sales, marketing and operations
    • Recognition of great outcomes, celebrating the wins as a team
    • Opportunity to step-up your game and be provided with future opportunities

    Think you can demonstrate these talents? Then this could be the role for you. Get in touch!

What is a Customer Service Coordinator?

Are you looking for a career where you can help a new generation of students live their best lives? Perhaps you’ve been working in hospitality or retail and are ready to make a move, or you’re a graduating student looking for a full time opportunity.

We’re always on the lookout for talented and passionate people with strong communication and organisational skills to join our team.

Our Customer Service Coordinator roles provide a great opportunity to step-up your game and be provided with future career opportunities – all in a diverse, multi-cultural, fun and team focused environment.

Learn more

Want to know more about working at Iglu?

Check out our Careers page to learn more about working at Iglu. If you have any questions, please reach out to our team and we will respond as soon as possible.

Get in touch

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