COLLECTION OF YOUR PERSONAL INFORMATION
Much of the Iglu Student Accommodation website can be viewed without any need for you to provide personal information, however, to apply for and/or enquire into possible future accommodation with Iglu, you are required to submit your personal details. These details may include but are not limited to your full name, date of birth, gender, personal email address, home address, country of origin, next of kin and other information including bank account details to secure your accommodation. If at any time a staff member of Iglu needs to validate your identity, these details will be used.
Rest assured, all and any personal information relating to you that is collected by Iglu Student Accommodation will only be used to conduct the business services authorised. Your details will not be shared with any third-party organisations unless written authority is received from you to release such information.
WHO WILL HAVE ACCESS TO YOUR PERSONAL INFORMATION
Iglu Student Accommodation will at times employ external companies to provide services to student on our behalf – these may include, but are not limited to, conducting Iglu student surveys, processing online transactions and provision of internet packages. Iglu will only provide these external companies with the information required to carry out the service they have been employed for, and all reasonable steps will be taken to ensure that these organisations abide by and act in accordance with confidentiality and privacy obligations to protect your personal details.
HOW WE WILL USE YOUR PERSONAL INFORMATION
The personal details we collect from you will be used to deliver a personalized level of customer service and communication from the time you enquire into Iglu Student Accommodation via our website. If you are successful in being offered and accept to stay in accommodation at Iglu, further information will be collected to complete the Residential Agreement including bank account details and other information. This will all be kept in a private and secure environment for your protection, and will only be released when signed by you, and sent on to the legal rental authorities.
For statistical and consumer research purposes, we collect the following non-personally identifiable information of all visitors to the Iglu Student Accommodation website including, but not limited to the browser type, version and language, operating system, pages viewed while browsing the Site, the referral website address, and how long is spent on each page. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and determining which information is the most relevant to you.
ACCESSING YOUR PERSONAL INFORMATION
You have the right to access the personal information we have collated, subject to exceptions allowed by law. If you would like to do so, please contact Iglu Management in writing for security purposes. Iglu Student Accommodation reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
The information contained in this website is for general information provision purposes only. The information is provided by Iglu Pty Limited and while we endeavour to keep the information up to date and correct, we cannot guarantee the completeness, accuracy, reliability, suitability or availability of the information, products, services, or related graphics contained within the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
Iglu will not be liable for any loss or damage including without limitation, any indirect or consequential loss or damage incurred by you arising out of your usage of this website. Iglu Pty Limited cannot ensure that any interaction you make with, or any files you download from this site will be free from viruses or contamination including any features that may prove destructive.
Through this website you are able to link to other websites which are not under the control of Iglu Pty Limited. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or imply our endorsement of the views expressed by them.
Every effort is made to keep the website up and running smoothly. However, Iglu Pty Limited ‘Iglu Student Accommodation’ takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.