Current Career Opportunities
Iglu is not only a cool place to live, it’s a cool place to work.
As one of Australia’s leading developers and operators of student accommodation, with properties in Sydney, Brisbane and Melbourne, our aim is to not only make Iglu a cool place to live, but a cool place to work. Cool design and warm hospitality are at the core of everything we do.
Iglu is an innovative and dynamic business where no two days are ever the same. The culture is vibrant, fun and collaborative with a key focus on customer service. We encourage personal and professional development in a friendly, welcoming and supportive atmosphere.
Come back here to check out the latest career opportunities available at Iglu, or join us on LinkedIn to subscribe to future job alerts.
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Are you looking for a role where you can unleash your creativity to engage with and help a new generation of students live their best lives? As a market leader in the Australian student accommodation sector, our properties in Sydney, Brisbane and Melbourne all provide five-star hotel-style facilities for a diverse resident community. Cool design and warm hospitality are at the core of everything we do.
Innovative and dynamic, no two days at Iglu are ever the same. As part of the Customer Service team, you’ll enjoy a culture that’s vibrant, fun and collaborative. We encourage personal and professional development in a welcoming and supportive atmosphere.
Our Customer Service Coordinators:
- Thrive on delivering best-in-class customer service
- Crush day-to-day administrative tasks
- Contribute creative ideas to enhance the resident experience
- Communicate clearly and have fun in a supportive team environment
- Engage with our future residents and assist them with reservations
- Help residents with their arrival and departure
- Get involved in broader aspects of property operations, such as Facilities, Sales and Finance
Do you have what it takes?
To be successful, you will have the following skills and attributes:
- Strong customer focus and a passion for people
- Commitment to work as part of a team and individually
- Effective time management and organisational skills
- A ‘can do’ approach to the work
- Availability across a 7-day roster (no night shifts required!)
- A background in hospitality or hotels is desirable but not a necessity
What’s in it for you?
- Inclusion in a diverse, multi-cultural and fun team environment
- Exposure to the Purpose-Built Student Accommodation sector
- Development of business skills including sales, marketing and operations
- Recognition of great outcomes, celebrating the wins as a team
- Opportunity to step-up your game and be provided with future opportunities
If this sounds like your kind of role and you’re excited to bring your experience and energy to Iglu, we’d love to hear from you. Apply now!
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Are you looking for a role where you can unleash your creativity to engage with and help a new generation of students live their best lives? As a market leader in the Australian student accommodation sector, our properties in Sydney, Brisbane and Melbourne all provide five-star hotel-style facilities for a diverse resident community. Cool design and warm hospitality are at the core of everything we do.
Innovative and dynamic, no two days at Iglu are ever the same. As part of the Customer Service team, you’ll enjoy a culture that’s vibrant, fun and collaborative. We encourage personal and professional development in a welcoming and supportive atmosphere.
Our Customer Service Coordinators:
- Thrive on delivering best-in-class customer service
- Crush day-to-day administrative tasks
- Contribute creative ideas to enhance the resident experience
- Communicate clearly and have fun in a supportive team environment
- Engage with our future residents and assist them with reservations
- Help residents with their arrival and departure
- Get involved in broader aspects of property operations, such as Facilities, Sales and Finance
Do you have what it takes?
To be successful you will have the following skills and attributes:
- Strong customer focus and a passion for people
- Commitment to work as part of a team and individually
- Effective time management and organisational skills
- A ‘can do’ approach to the work
- Availability across a 7-day roster (no night shifts required!)
- A background in hospitality or hotels is desirable but not a necessity
What’s in it for you?
- Inclusion in a diverse, multi-cultural and fun team environment
- Exposure to the Purpose-Built Student Accommodation sector
- Development of business skills including sales, marketing and operations
- Recognition of great outcomes, celebrating the wins as a team
- Opportunity to step-up your game and be provided with future opportunities
Sound like your idea of fun and think you can demonstrate these talents? Then this could be the role for you. Get in touch!
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Are you looking for a role where you can unleash your creativity to engage with and help a new generation of students live their best lives? As a market leader in the Australian student accommodation sector, our properties in Sydney, Brisbane and Melbourne all provide five-star hotel-style facilities for a diverse resident community. Cool design and warm hospitality are at the core of everything we do.
Innovative and dynamic, no two days at Iglu are ever the same. As part of the Customer Service team, you’ll enjoy a culture that’s vibrant, fun and collaborative. We encourage personal and professional development in a welcoming and supportive atmosphere.
Our Front Desk Receptionists:
- Thrive on delivering best-in-class customer service
- Crush day-to-day administrative tasks
- Coordinate events and contribute creative ideas to enhance the resident experience
- Communicate clearly and have fun in a supportive team environment
- Host Cool Start Breakfast, giving our residents a great start to the day
- Engage with our future residents and assist them with reservations
- Help residents with their arrival and departure
- Get involved in broader aspects of property operations, such as Facilities, Sales and Finance
Do you have what it takes?
- Strong customer focus and a passion for people
- Commitment to work as part of a team and individually
- Effective time management and organisational skills
- A ‘can do’ approach to the work
- Availability across a 7-day roster (no night shifts required!)
- A background in hospitality or hotels is desirable but not a necessity
What’s in it for you?
- Inclusion in a diverse, multi-cultural and fun team environment
- Exposure to the Purpose-Built Student Accommodation sector
- Development of business skills including sales, marketing and operations
- Recognition of great outcomes, celebrating the wins as a team
- Opportunity to step-up your game and be provided with future opportunities
Sound like your idea of fun and think you can demonstrate these talents? Then this could be the role for you. Get in touch!
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As a market leader in the Australian student accommodation sector, our properties in Sydney, Brisbane and Melbourne all provide five-star hotel style facilities for a diverse resident community. Cool design and warm hospitality are at the core of everything we do.
Iglu is an innovative and dynamic business where no two days are ever the same. The culture is vibrant, fun and supportive with a key focus on collaboration and continuous improvement. We encourage personal and professional development in a friendly, welcoming and supportive atmosphere.
About the role
We are seeking a detail-oriented and proactive Accountant to join our Finance Team. Reporting to the Finance Controller, this role plays a key part in managing payroll and accounts payable, and strengthening financial accuracy and compliance across Iglu.
Key responsibilities include:
- Run the full payroll function, including reconciliations and reporting
- Manage accounts payable/receivable and bank reconciliations across the business
- Administer SAP Concur for expense reimbursements and staff training
- Act as first point of contact for payroll and creditor queries
- Support compliance with financial regulations
Do you have what it takes?
To be successful you will have the following skills and attributes:
- 2+ years’ experience in financial accounting and payroll processing
- High attention to detail and the ability to manage multiple deadlines accurately
- Strong Excel skills; experience with NetSuite, Definitiv or SAP Concur is highly regarded
- Ability to work autonomously as well as contribute within a team environment
- A related degree in accounting, finance or a similar field
- Thrives in a fast-growing, hands-on environment
- Full working rights in Australia
What’s in it for you?
- Exposure to the Purpose-Built Student Accommodation sector
- Development of your payroll and financial accounting skills across a growing business
- Opportunity to make a real impact on the finance function as Iglu continues to scale
Think you can demonstrate these talents? Then this could be the role for you. Get in touch!
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Join one of Australia’s leading student accommodation providers and help shape the experience of students from around the world.
At Iglu, we do things differently. With properties across Sydney, Melbourne and Brisbane, we offer more than just a place to stay – we create hotel-style living for a diverse resident community. Cool design and warm hospitality are at the heart of everything we do.
We’re an innovative and dynamic business where no two days are ever the same. Our culture is vibrant, fun and collaborative with a key focus on customer service. We encourage personal and professional development in a friendly, welcoming and supportive atmosphere.
The opportunity
We’re looking for a leader who cares as much about people as they do about objectives.
If you are someone who leads by example and enjoys being part of a vibrant team, then this is an exciting opportunity for you. Overseeing an Iglu property means you’ll be involved in welcoming residents to their new home, managing budgets and day-to-day operations, planning and running events to enhance the community experience, and everything in between.
Iglu Melbourne City is our largest purpose-built student accommodation property in Victoria. You’ll play a key role in delivering exceptional resident experiences while leading a dedicated team in a dynamic, supportive environment.
Key tasks and responsibilities consist of, but are not limited to, the following:
- Fostering a safe, inclusive, and engaging living environment through strong operational management and innovative community programs.
- Lead, support, and inspire a team to deliver exceptional, personalised customer service while cultivating a positive workplace culture.
- Overseeing the property’s commercial performance including sales, budgets, business planning, and monthly reporting.
- Develop and maintain strong relationships with university and accommodation partners to support local demand and maintain occupancy outcomes.
- Manage resident matters confidently and fairly, including any matters relating to under 18 residents.
Do you have what it takes?
To be successful in this role, you will have the following skills and attributes:
Relevant degree and/or five years relevant experience
- Experience leading and managing a team
- Dedication to providing an exceptional customer experience
- Proven sales experience
- Ability to deal with and navigate challenging situations
- Engaging communication skills
- Strong business acumen and demonstrated financial skills
- Experience with StarRez (desirable) or similar customer management system
- Flexibility and readiness to respond to business needs, which may include working outside of standard business hours on occasion
What’s in it for you?
- Inclusion in a diverse, supportive, and team-focused environment
- Exposure to a unique and fast-growing sector
- Development of business skills, including sales, marketing and business improvement
- Recognition of excellent outcomes and celebrating wins as a team
If this sounds like your kind of role and you’re excited to bring your experience and energy to Iglu, we’d love to hear from you. Apply now!
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Join one of Australia’s leading student accommodation providers and help shape the experience of students from around the world.
At Iglu, we do things differently. With properties across Sydney, Melbourne and Brisbane, we offer more than just a place to stay – we create hotel-style living for a diverse resident community. Cool design and warm hospitality are at the heart of everything we do.
We’re an innovative and dynamic business where no two days are ever the same. Our culture is vibrant, fun and collaborative with a key focus on customer service. We encourage personal and professional development in a friendly, welcoming and supportive atmosphere.
The opportunity
We’re looking for a leader who cares as much about people as they do about objectives.
If you are someone who leads by example and enjoys being part of a vibrant team, then this is an exciting opportunity for you. Overseeing an Iglu property means you’ll be involved in welcoming residents to their new home, managing budgets and day-to-day operations, planning and running events to enhance the community experience, and everything in between.
Located in the heart of Sydney, Iglu Redfern is home to a thriving student community. You’ll play a key role in delivering exceptional resident experiences while leading a dedicated team in a vibrant, close-knit environment.
Key tasks and responsibilities consist of, but are not limited to, the following:
- Fostering a safe, inclusive, and engaging living environment through strong operational management and innovative community programs.
- Lead, support, and inspire a team to deliver exceptional, personalised customer service while cultivating a positive workplace culture.
- Overseeing the property’s commercial performance including sales, budgets, business planning, and monthly reporting.
- Develop and maintain strong relationships with university and accommodation partners to support local demand and maintain occupancy outcomes.
- Manage resident matters confidently and fairly, including any matters relating to under 18 residents.
Do you have what it takes?
To be successful in this role, you will have the following skills and attributes:
- Current Working With Children Check (or the ability to obtain)
- Relevant degree and/or five years relevant experience.
- Experience leading and managing a team
- Dedication to providing an exceptional customer experience
- Proven sales experience
- Ability to deal with and navigate challenging situations
- Engaging communication skills
- Strong business acumen and demonstrated financial skills
- Experience with StarRez (desirable) or similar customer management system
- Flexibility and readiness to respond to business needs, which may include working outside of standard business hours on occasion
What’s in it for you?
- Inclusion in a diverse, supportive, and team-focused environment
- Exposure to a unique and fast-growing sector
- Development of business skills, including sales, marketing and business improvement
- Recognition of excellent outcomes and celebrating wins as a team
If this sounds like your kind of role and you’re excited to bring your experience and energy to Iglu, we’d love to hear from you. Apply now!
-
Join one of Australia’s leading student accommodation providers and help shape the experience of students from around the world.
At Iglu, we do things differently. With properties across Sydney, Melbourne and Brisbane, we offer more than just a place to stay – we create hotel-style living for a diverse resident community. Cool design and warm hospitality are at the heart of everything we do.
We’re an innovative and dynamic business where no two days are ever the same. Our culture is vibrant, fun and collaborative with a key focus on customer service. We encourage personal and professional development in a friendly, welcoming and supportive atmosphere.
The opportunity
We’re looking for a hands-on Facilities Maintenance Specialist to join our newest property in Sydney. This role ensures our buildings reflect Iglu’s signature blend of cool design and warm hospitality. You’ll be responsible for maintaining the property in top condition, managing contractors, and ensuring our residents have an exceptional living experience.
Key responsibilities
- Performing day-to-day maintenance, repairs, and minor handyman work.
- Overseeing all preventative and planned maintenance.
- Managing compliance across essential services and building operations.
- Ensuring budget performance and value-for-money procurement.
- Supervising contractors and maintaining service standards.
- Leading safe work practices aligned with Iglu’s WHS standards.
- Supporting the General Manager and contributing to the resident experience.
- Conducting and preparing regular property inspections, audits, reports and assessments.
Qualifications and experience
- Experience in facilities maintenance, building services, or a similar field
- Strong practical skills in areas such as carpentry, plumbing, mechanical repairs, painting, or general maintenance
- High level of interpersonal skills, especially in relating to young people from diverse backgrounds.
- Ability to conduct minor repairs (carpentry, plumbing, mechanical repairs, painting, etc.).
- Ability to meet tight timeframes without compromising accuracy.
- Demonstrated initiative in problem-solving and openness to new ideas.
- Excellent written and verbal communication skills.
- Good working knowledge of Work Health & Safety legislation and practices.
- Commercial understanding of tendering and service levels from external contractors.
- Trade qualification in Mechanical, Electrical, Plumbing, Carpentry (or similar) is desired but not required.
- WHS Cert IV highly desirable.
- Current Police Check and Working with Children Check (or ability to acquire).
If this sounds like your kind of role and you’re ready to make an impact, we’d love to hear from you. Apply now and be part of something great at Iglu!
What is a Customer Service Coordinator?
Are you looking for a career where you can help a new generation of students live their best lives? Perhaps you’ve been working in hospitality or retail and are ready to make a move, or you’re a graduating student looking for a full time opportunity.
We’re always on the lookout for talented and passionate people with strong communication and organisational skills to join our team.
Our Customer Service Coordinator roles provide a great opportunity to step-up your game and be provided with future career opportunities – all in a diverse, multi-cultural, fun and team focused environment.
Learn moreWant to know more about working at Iglu?
Check out our Careers page to learn more about working at Iglu. If you have any questions, please reach out to our team and we will respond as soon as possible.