Current Career Opportunities

Iglu is not only a cool place to live, it’s a cool place to work.

As one of Australia’s leading developers and operators of student accommodation, with properties in Sydney, Brisbane and Melbourne, our aim is to not only make Iglu a cool place to live, but a cool place to work. Cool design and warm hospitality are at the core of everything we do.

Iglu is an innovative and dynamic business where no two days are ever the same. The culture is vibrant, fun and collaborative with a key focus on customer service. We encourage personal and professional development in a friendly, welcoming and supportive atmosphere.

Come back here to check out the latest career opportunities available at Iglu, or join us on LinkedIn to subscribe to future job alerts.

  • Who are we?

    As one of Australia’s leading student accommodation providers, with properties in Sydney, Brisbane, and Melbourne, Iglu combines off-campus living with five-star hotel-style facilities for a diverse resident community. Cool design and warm hospitality are at the core of everything we do.

    Iglu is an innovative and dynamic business where no two days are ever the same. Our culture is vibrant, fun, and collaborative, with a key focus on customer service. We encourage personal and professional development in a friendly, welcoming, and supportive atmosphere.

    About the role

    As the Project Manager (Capital Works), you will take ownership of end-to-end delivery of capital works, refurbishments, and retail fit-out projects. The role combines hands-on project engineering with strategic oversight, requiring a highly organised and adaptable professional who can manage budgets, schedules, procurement, and compliance while ensuring successful outcomes across multiple sites.

    Job tasks and responsibilities

    • Manage multiple capital works projects from initiation through to completion.
    • Oversee procurement processes, including tender preparation, evaluation, and contract execution.
    • Track project progress, manage budgets, and provide accurate reporting.
    • Conduct site visits to monitor quality, WHS compliance, and contractor performance.
    • Liaise with internal teams, consultants, contractors, and suppliers to align project delivery.
    • Drive continuous improvement by implementing structured processes and templates.
    • Prepare weekly and monthly reports for management highlighting progress, risks, and key metrics.

    Skills and experience

    • Minimum 5 years’ experience in capital works, construction, fit-out, or client-side project management.
    • Experience delivering projects in live environments.
    • Strong capability in procurement, contract administration, and financial tracking.
    • Proficiency in Microsoft Project, Excel, and Bluebeam.
    • Understanding of Australian building codes, WHS regulations, and risk management.
    • Excellent communication, stakeholder management, and problem-solving skills.
    • Highly organised with strong attention to detail and time management.

    Qualifications

    Essential:

    • Tertiary qualification in Engineering, Construction Management, Project Management, Architecture, or a related field.

    Desirable:

    • Experience in Purpose-Built Student Accommodation (PBSA) or property development/construction.

    Passionate about project management? Join Iglu and grow your skills in a supportive, high-energy environment. Be part of a dynamic team that’s redefining student living in Australia!

  • Who are we?

    As one of Australia’s leading developers and operators of student accommodation, with properties in Sydney, Brisbane and Melbourne, our aim is to not only make Iglu a cool place to live, but a cool place to work. Cool design and warm hospitality are at the core of everything we do.

    Iglu is an innovative and dynamic business where no two days are ever the same. The culture is vibrant, fun and collaborative with a key focus on customer service. We encourage personal and professional development in a friendly, welcoming and supportive atmosphere.

    About the role

    We’re looking for a practical, hands-on Maintenance Assistant to support the day-to-day operations across two of our Sydney properties. You will have a key role in maintaining the safety, functionality, and overall condition of the properties and ensuring our residents have the best experience possible once they move in. You’ll carry out hands-on maintenance and repairs, respond to resident and staff requests, and proactively support the smooth daily operation of our facilities. This is a practical, on-the-ground role requiring a keen eye for detail, strong communication skills, and a genuine commitment to delivering high standards across all areas of property maintenance.

    Key Responsibilities

    • Perform day to day general maintenance, repairs and minor handyman work to keep the property in excellent condition.
    • Respond promptly and professionally to maintenance requests and issues raised by residents and team members.
    • Proactively identify and resolve maintenance related issues to support a high quality living environment.
    • Supervise contractors when required, while also completing tasks that fall within general building maintenance.
    • Maintain safe work practices in line with Work Health and Safety (WHS) legislation and company policies.
    • Keep accurate records and communicate efficiently with relevant stakeholders on the status of repairs and property needs.

    What you’ll bring

    • Trade experience or demonstrated practical capability in mechanical, electrical, carpentry, plumbing, or general building maintenance. Hands-on problem-solving skills with a practical, solutions focused mindset.
    • Effective time management and multitasking skills with a focus on quality and detail.
    • Strong written and verbal communication skills for logging maintenance activities and liaising with stakeholders.
    • Strong interpersonal and customer service skills, especially in communicating respectfully with residents.
    • Working knowledge of WHS legislation, safe work practices and a willingness to expand and apply this knowledge.
    • Relevant trade certification or qualification is desired but not required

    What’s in It for You

    • Be part of a passionate team supporting residents’ success and wellbeing.
    • Exposure to the purpose-built student accommodation sector.
    • Opportunities to upskill and expand your knowledge in building maintenance, safety and facilities management.
    • Work in a modern and architecturally designed properties.

    Join a vibrant, inclusive team where collaboration and continuous improvement are at the heart of everything we do. If this sounds like your kind of role and you’re ready to make an impact, we’d love to hear from you. Apply now and be part of something great at Iglu!

  • Are you passionate about creating memorable experiences? Bring your hospitality and customer service skills to Iglu, where you’ll play a key role in shaping the resident experience and help a new generation of students live their best lives.

    As a market leader in Australian student accommodation, our properties in Sydney, Brisbane and Melbourne offer five-star hotel-style facilities for a diverse resident community. Cool design and warm hospitality are at the core of everything we do.

    Innovative and dynamic, no two days at Iglu are ever the same. As part of the Customer Service team, you’ll enjoy a culture that’s vibrant, fun and collaborative. We encourage personal and professional development in a welcoming and supportive environment.

    Our Customer Service Coordinators:

    • Thrive on delivering best-in-class customer service
    • Crush day-to-day administrative tasks
    • Contribute creative ideas to enhance the resident experience
    • Engage with our future residents and assist them with reservations
    • Support residents through their arrival and departure
    • Get involved in broader aspects of property operations, such as Facilities, Sales and Finance

    Do you have what it takes?

    To be successful you will have the following skills and attributes:

    • Strong customer focus and a passion for people
    • Ability to work as part of a team and independently
    • Excellent communication and problem-solving skills
    • Effective time management and organisational skills
    • A ‘can do’ approach to the work
    • Availability across a 7-day roster (no night shifts required!)
    • A background in hospitality or hotels is desirable but not a necessity

    What’s in it for you?

    • Inclusion in a fun, inclusive, and multi-cultural team environment
    • Exposure to the Purpose-Built Student Accommodation sector
    • Opportunity to develop business skills in sales, marketing and operations
    • Recognition of great outcomes, celebrating achievements as a team
    • Opportunity to step-up your game and be provided with future opportunities

    If this sounds like your kind of role and you’re ready to make an impact, we’d love to hear from you. Apply now and be part of something great at Iglu!

  • Are you passionate about creating memorable experiences? Bring your hospitality and customer service skills to Iglu, where you’ll help shape the resident experience and support a new generation of students live their best lives.

    As a market leader in Australian student accommodation, our properties in Sydney, Brisbane and Melbourne offer thoughtfully designed spaces and a friendly, inclusive atmosphere for a diverse resident community. Cool design and warm hospitality are at the core of everything we do.

    Innovative and dynamic, no two days at Iglu are ever the same. As part of the Customer Service team, you’ll enjoy a culture that’s vibrant, fun and collaborative. We encourage personal and professional development in a welcoming and supportive environment.

    Our Customer Service Coordinators: 

    • Thrive on delivering best-in-class customer service
    • Crush day-to-day administrative tasks
    • Contribute creative ideas to enhance the resident experience
    • Engage with our future residents and assist them with reservations
    • Support residents through their arrival and departure
    • Get involved in broader aspects of property operations, such as Facilities, Sales and Finance

    Do you have what it takes?

    To be successful you will have the following skills and attributes:

    • Strong customer focus and a passion for people
    • Ability to work as part of a team and independently
    • Excellent communication and problem-solving skills
    • Effective time management and organisational skills
    • A ‘can do’ approach to the work
    • Availability across a 7-day roster (no night shifts required!)
    • A background in hospitality or hotels is desirable but not a necessity

    What’s in it for you?

    • Inclusion in a fun, inclusive, and multi-cultural team environment
    • Exposure to the Purpose-Built Student Accommodation sector
    • Opportunity to develop business skills in sales, marketing and operations
    • Recognition of great outcomes, celebrating achievements as a team
    • Opportunity to step-up your game and be provided with future opportunities

    If this sounds like your kind of role and you’re ready to make an impact, we’d love to hear from you. Apply now and be part of something great at Iglu!

What is a Customer Service Coordinator?

Are you looking for a career where you can help a new generation of students live their best lives? Perhaps you’ve been working in hospitality or retail and are ready to make a move, or you’re a graduating student looking for a full time opportunity.

We’re always on the lookout for talented and passionate people with strong communication and organisational skills to join our team.

Our Customer Service Coordinator roles provide a great opportunity to step-up your game and be provided with future career opportunities – all in a diverse, multi-cultural, fun and team focused environment.

Learn more

Want to know more about working at Iglu?

Check out our Careers page to learn more about working at Iglu. If you have any questions, please reach out to our team and we will respond as soon as possible.

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