The Iglu Guide | Blog
Getting the most from university student services
When you first arrive at uni, you’re likely to feel completely overloaded with information with so much to think about and so much to organise as you settle into student life. It’s very easy to forget there is actually plenty of support on hand to help you get up and running. And even when you start to feel a little more sorted, it’s not always plain sailing. That’s when you can really lean in to all the student services that are on offer. Although they often fly under the radar, your university has a very comprehensive support system that is set up to do just that. Here’s a taste of what’s available to you.
Admin and enrolment support
Australian universities offer comprehensive enrolment support services to all students to ensure you have a smooth start to your academic journey. This is the gateway to the university, and an especially important resource for international students who may need additional help and information on arrival. Head to your university website as a starting point as each institution will have its own processes and protocol. Most universities have a step-by-step enrolment guide with checklists and FAQs, as well as guidelines on how to select and enrol in your study units. Within this admin section, IT support is also available to troubleshoot any problems and make sure you are fully onboarded. It will provide you with information on accessing the college wi-fi, printers and additional software as well as advice regarding your student email address and student card. You can also find out about fees, timetables, planning resources and more. If you continue to have ongoing problems getting set up, there is usually an option to book a consultation to receive help in person.
Orientation and cultural integration
The first few weeks are normally a bit of a blur as you find your way around and navigate the wave of welcome events such as the O Week. All universities are keen to integrate their new students in the best possible way, and offer many opportunities for everyone to get involved. The official welcome week is a jam-packed series of orientation events and activities aimed at introducing new students to uni life, presenting a huge selection of clubs and societies that you may want to join. Some are more niche than others! Check out the planning guides online to work out which events you want to attend in advance. Aside from orientation week, there are many additional services that offer support around cultural adjustment and integration, extra language support and visa advice. Many universities have multi-faith advisors on hand to offer guidance and religious support.
Clubs and societies
Students are incredibly well supported on the social front. As well as providing a continuous round of events and entertainment, universities have countless clubs and societies ranging from art and politics through to quidditch and musical theatre. There is literally something for everyone to join, and if nothing takes your fancy – think about starting your own! In addition to this, the Student Union and other associations are there to represent and advocate for student interests. The Student Union generally organises social events on an ongoing basis, such as BBQs on the lawn, scavenger hunts and faculty balls where all students are welcomed, and can usually volunteer to help.
Academic support
It’s really important that students feel supported on their academic journey as soon as they arrive at university. There are numerous student services available to provide support in the following areas:
- Study assistance and tutoring
- Mentoring
- Study skills
- Research skills
- Learning resources
- Peer tutoring
- Student workshops
These facilities provide one-on-one advice in order to help you develop the appropriate study skills that will set you up for academic success. They are designed to help students consider potential further study and provide a springboard to your desired career pathway.
Personal support
Student wellbeing is high on the university agenda and there are many services available to ensure that students have the support they need. These range from counselling services and medical health services (such as GPS, nurses and sexual health clinics) to accessibility support and financial aid. Some students may need access to assistive technology, or accessible formatting, and others may require alternative exam arrangements or academic support assistance. Certain students may need to access hardship funds or investigate scholarship opportunities. Whatever the requirement, universities are set up to provide that personal support. This even extends to legal advice and the provision of childcare centres.
Professional development
Whether you’re looking for a job or preparing for your future career, most universities have dedicated career advisory departments that will help you get well on your way. Tap into the career services early on and benefit from one-on-one career counselling, resumé and cover letter workshops, interview preparation and job search assistance. There will also be the opportunity to find out about internship and placement programs as well as overseas study programs. You can find out about the skills and experience you will need to achieve your goals, get tips on starting in your first industry role and access networking and alumni events. Discover entrepreneur programs, short courses and workshops, all designed to maximise your knowledge, network and skills for the future. There are even listings of jobs available on campus for those looking to supplement their living allowance.
Student accommodation
Most universities offer a service dedicated to accommodation. Choosing your student accommodation is a huge part of your learning journey, and it pays to be ahead of the game. Check out your options well in advance and have a think about what might suit you best. On-campus college accommodation is usually available at most universities. This is a great option for students who want everything in one place, easy access to university and close proximity to peers at all times. For those students that prefer some space from uni life but still want the student experience, shared accommodation or purpose-built student accommodation is the perfect alternative. Students that want to live in independent accommodation can use the university resources to access rental lists and availability as well as benefit from advice on rental agreements. It’s also an opportunity to connect with other students who may also be looking for independent shared accommodation.
For more information on all student services and facilities, head to your university website to learn more.
