Current Career Opportunities

Iglu is not only a cool place to live, it’s a cool place to work.

As one of Australia’s leading developers and operators of student accommodation, with properties in Sydney, Brisbane and Melbourne, our aim is to not only make Iglu a cool place to live, but a cool place to work. Cool design and warm hospitality are at the core of everything we do.

Iglu is an innovative and dynamic business where no two days are ever the same. The culture is vibrant, fun and collaborative with a key focus on customer service. We encourage personal and professional development in a friendly, welcoming and supportive atmosphere.

Come back here to check out the latest career opportunities available at Iglu, or join us on LinkedIn to subscribe to future job alerts.

  • Are you passionate about creating memorable experiences? Bring your hospitality and customer service skills to Iglu, where you’ll play a key role in shaping the resident experience and help a new generation of students live their best lives.

    As a market leader in Australian student accommodation, our properties in Sydney, Brisbane and Melbourne offer five-star hotel-style facilities for a diverse resident community. Cool design and warm hospitality are at the core of everything we do.

    Innovative and dynamic, no two days at Iglu are ever the same. As part of the Customer Service team, you’ll enjoy a culture that’s vibrant, fun and collaborative. We encourage personal and professional development in a welcoming and supportive environment.

    Our Customer Service Coordinators:

    • Thrive on delivering best-in-class customer service
    • Crush day-to-day administrative tasks
    • Contribute creative ideas to enhance the resident experience
    • Engage with our future residents and assist them with reservations
    • Support residents through their arrival and departure
    • Get involved in broader aspects of property operations, such as Facilities, Sales and Finance

    Do you have what it takes?

    • To be successful you will have the following skills and attributes:
    • Strong customer focus and a passion for people
    • Ability to work as part of a team and independently
    • Excellent communication and problem-solving skills
    • Effective time management and organisational skills
    • A ‘can do’ approach to the work
    • Availability across a 7-day roster (no night shifts required!)
    • A background in hospitality or hotels is desirable but not a necessity

    What’s in it for you?

    • Inclusion in a fun, inclusive, and multi-cultural team environment
    • Exposure to the Purpose-Built Student Accommodation sector
    • Opportunity to develop business skills in sales, marketing and operations
    • Recognition of great outcomes, celebrating achievements as a team
    • Opportunity to step-up your game and be provided with future opportunities

    If this sounds like your kind of role and you’re ready to make an impact, we’d love to hear from you. Apply now and be part of something great at Iglu!

  • Are you passionate about creating memorable experiences? Bring your hospitality and customer service skills to Iglu, where you’ll play a key role in shaping the resident experience and help a new generation of students live their best lives.

    As a market leader in Australian student accommodation, our properties in Sydney, Brisbane and Melbourne offer five-star hotel-style facilities for a diverse resident community. Cool design and warm hospitality are at the core of everything we do.

    Innovative and dynamic, no two days at Iglu are ever the same. As part of the Customer Service team, you’ll enjoy a culture that’s vibrant, fun and collaborative. We encourage personal and professional development in a welcoming and supportive environment.

    Our Customer Service Coordinators:

    • Thrive on delivering best-in-class customer service
    • Crush day-to-day administrative tasks
    • Contribute creative ideas to enhance the resident experience
    • Engage with our future residents and assist them with reservations
    • Support residents through their arrival and departure
    • Get involved in broader aspects of property operations, such as Facilities, Sales and Finance

    Do you have what it takes?

    To be successful you will have the following skills and attributes:

    • Strong customer focus and a passion for people
    • Ability to work as part of a team and independently
    • Excellent communication and problem-solving skills
    • Effective time management and organisational skills
    • A ‘can do’ approach to the work
    • Availability across a 7-day roster (no night shifts required!)
    • A background in hospitality or hotels is desirable but not a necessity

    What’s in it for you?

    • Inclusion in a fun, inclusive, and multi-cultural team environment
    • Exposure to the Purpose-Built Student Accommodation sector
    • Opportunity to develop business skills in sales, marketing and operations
    • Recognition of great outcomes, celebrating achievements as a team
    • Opportunity to step-up your game and be provided with future opportunities

    If this sounds like your kind of role and you’re ready to make an impact, we’d love to hear from you. Apply now and be part of something great at Iglu!

  • Iglu is a market leader in the Australian student accommodation sector. Our properties in Sydney, Brisbane and Melbourne all provide five-star hotel-style facilities for a diverse resident community. Cool design and warm hospitality are at the core of everything we do.

    Innovative and dynamic, no two days at Iglu are ever the same. The culture is vibrant, fun and collaborative, with a key focus on customer service. We encourage personal and professional development in a welcoming and supportive atmosphere.

    About the role

    Corporate Development is a newly established team within Iglu that focuses on developing and refining the company’s overall strategic direction. An opportunity has arisen for an Investment Analyst to join this team as one of its founding members. In this role, you will work closely with Corporate Development team members to evaluate acquisition opportunities, conduct research, and support the valuation of Iglu’s properties and management platform.

    What you will do

    The tasks include, but are not limited to:

    • Assist in building, maintaining, and improving investment financial models under the guidance of senior team members.
    • Support the Corporate Development in evaluating acquisition opportunities, preparing investment approvals, and updating models during the project lifecycle.
    • Conduct research and compile documentation on market conditions across PBSA, Co-Living, debt & equity, and construction sectors to contribute to investment analyses.
    • Support the valuation of Iglu’s properties and management platform.

    What you will need

    • 2-3 years’ experience covering, financial analysis including income and cash flow modelling, and exposure to real estate investment, valuations, and research experience preferred
    • Relevant experience in the following preferred, property investment fund, property developer, real estate services, superannuation fund, in the property team, financial analysis services; or big 4 or mid-tier accounting firm.
    • Strong and/or keen interest in best practice financial modelling
    • Developing commercial and negotiation skills.
    • Genuine interest in real estate and capital markets, with curiosity to learn further
    • Strong interpersonal and relationship skills
    • Good written, verbal, and visual communication skills, including preparation of PowerPoint presentations
    • Strong numeracy and analytical skills
    • High accountability, drive, and commitment
    • High attention to detail

    What’s in it for you?

    • Join an industry leader in Student Accommodation
    • Opportunity to be a part of business-transforming projects
    • Exposure to a wide range of business experiences
    • Collaborate with an energetic, dynamic and close-knit team
    • Recognition for your hard work and outstanding efforts

What is a Customer Service Coordinator?

Are you looking for a career where you can help a new generation of students live their best lives? Perhaps you’ve been working in hospitality or retail and are ready to make a move, or you’re a graduating student looking for a full time opportunity.

We’re always on the lookout for talented and passionate people with strong communication and organisational skills to join our team.

Our Customer Service Coordinator roles provide a great opportunity to step-up your game and be provided with future career opportunities – all in a diverse, multi-cultural, fun and team focused environment.

Learn more

Want to know more about working at Iglu?

Check out our Careers page to learn more about working at Iglu. If you have any questions, please reach out to our team and we will respond as soon as possible.

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