Current Career Opportunities

Iglu is not only a cool place to live, it’s a cool place to work.

As one of Australia’s leading developers and operators of student accommodation, with properties in Sydney, Brisbane and Melbourne, our aim is to not only make Iglu a cool place to live, but a cool place to work. Cool design and warm hospitality are at the core of everything we do.

Iglu is an innovative and dynamic business where no two days are ever the same. The culture is vibrant, fun and collaborative with a key focus on customer service. We encourage personal and professional development in a friendly, welcoming and supportive atmosphere.

Come back here to check out the latest career opportunities available at Iglu, or join us on LinkedIn to subscribe to future job alerts.

  • Who are we?

    As one of Australia’s leading student accommodation providers, with properties in Sydney, Brisbane and Melbourne, Iglu combines off-campus living with five-star hotel-style facilities for a diverse resident community. Cool design and warm hospitality are at the core of everything we do.

    Iglu is an innovative and dynamic business where no two days are ever the same. The culture is vibrant, fun and collaborative with a key focus on customer service. We encourage personal and professional development in a friendly, welcoming and supportive atmosphere.

    About the role

    Our properties are the cornerstone of our residents’ experience. As Facilities Asset Manager, you will play an essential role in managing the Life Cycle Cost Plan for all Iglu properties, ensuring our facilities reflect our high standards of design and maintenance. You will oversee preventative maintenance strategies, conduct regular condition assessments, and enhance the longevity and efficiency of our properties.

    Job tasks and responsibilities

    • Conduct condition assessments, maintain asset registers, and develop asset replacement strategies.
    • Manage the Life Cycle Cost Plan for all Iglu properties, prioritising long term maintenance requirements.
    • Oversee the strategy and compliance of all preventative maintenance activities.
    • Prepare budgets, perform value-for-money assessments, and contribute to procurement processes.
    • Build strong relationships with stakeholders, provide training on best practices, and maintain a presence at properties.

    Skills and experience

    • 5-10 years of experience in Facilities Management, asset management, or a similar role.
    • Strong knowledge of building systems, maintenance practices, and lifecycle management.
    • Proficiency in using computerised maintenance management systems (CMMS) and relevant software.
    • High level of interpersonal skills with the ability to interact with people from diverse backgrounds.
    • Demonstrated initiative in problem-solving and openness to new ideas.
    • Excellent written and verbal communication skills.
    • Excellent working knowledge of Work Health & Safety legislation and practices.

    Qualifications

    • Essential: Tertiary qualifications in Facilities Management, Engineering, or a related field.
    • Desirable: Trade qualification in carpentry, mechanical, or electrical.

    Think you can demonstrate these talents? Then this could be the role for you. Get in touch!

  • As a market leader in the Australian student accommodation sector, our properties in Sydney, Brisbane and Melbourne all provide five-star hotel-style facilities for a diverse resident community. Cool design and warm hospitality are at the core of everything we do.

    Innovative and dynamic, no two days at Iglu are ever the same. The culture is vibrant, fun and collaborative, with a key focus on customer service. We encourage personal and professional development in a welcoming and supportive atmosphere.

    As the Assistant General Manager of our stunning Central Park property, you will be responsible for overseeing and facilitating the day-to-day operations of the property, managing customer service, achieving sales and occupancy targets, and front and back-office administration. You will also be responsible for recruiting, training and managing a team of Resident Leaders to run the Resident Community Program ensuring a supportive environment conducive to the overall well-being and academic success of residents.

    Tasks and responsibilities include, but are not limited to:

    • Management of all applications, room offers, bookings and room allocations
    • Ensure a customer-first approach is delivered at all times
    • Accurate administration of all paperwork relating to leasing (RTA)
    • Maintain the reservation system for accuracy
    • Maintain strong working relationships with stakeholders including Colleges and Universities
    • Assist in the sales and marketing of the property
    • Assist in the management of student accounts, including collection of rent and arrears
    • Manage the Resident Community Program and the Resident Leader team to maximise resident involvement

    Do you have what it takes?

    To be successful you will have the following skills and attributes:

    • The ability to work with and contribute to a team working environment
    • A high level of attention to detail and organisational skills
    • Dedication to provide a high level of customer service at all times
    • The ability to work autonomously and manage tasks and time effectively
    • Excellent written and verbal communication skills
    • The ability to work with and interact with persons from  a diverse cultural background
    • Flexibility and readiness to carry out any other duties required to achieve the key business targets, including working outside of standard business hours and attending resident events.

    What’s in it for you?

    • Inclusion in a diverse, multi-cultural, fun and team focused environment
    • Exposure to the Purpose-Built Student Accommodation sector
    • Development of business skills including sales, marketing and business improvement
    • Recognition of great outcomes celebrating the wins as a team

    Opportunity to step-up your game and be provided with future opportunities.

    Think you can demonstrate these talents? Then this could be the role for you. Get in touch!

What is a Customer Service Coordinator?

Are you looking for a career where you can help a new generation of students live their best lives? Perhaps you’ve been working in hospitality or retail and are ready to make a move, or you’re a graduating student looking for a full time opportunity.

We’re always on the lookout for talented and passionate people with strong communication and organisational skills to join our team.

Our Customer Service Coordinator roles provide a great opportunity to step-up your game and be provided with future career opportunities – all in a diverse, multi-cultural, fun and team focused environment.

Learn more

Want to know more about working at Iglu?

Check out our Careers page to learn more about working at Iglu. If you have any questions, please reach out to our team and we will respond as soon as possible.

Get in touch

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